Contact details or else…

Hospitality trades are now mandated to collect the contact details of customers. Which logically assumes that if a customer refuses to provide this information they must be turned away?

The contact details required include:

  • name
  • contact number
  • date of visit
  • arrival time
  • departure time, if possible

All collected data must comply with GDPR and will not be kept for longer than necessary.

Data collection should be as straightforward as possible for organisations. Each organisation will have the freedom to collect the data in a way that best suits them, either using an existing system or finding a new solution. This method will vary from sector to sector, and we will continue to engage with organisations to consider what additional support or guidance may be needed.

[See our further post today Are you ready for the COVID-19 app?]

Contact details will only be shared with NHS Test and Trace if it is requested. This will usually be because the venue has been identified as the location of a potential local outbreak of COVID-19. If this is the case, the NHS Test and Trace service will work closely with any affected establishments to take appropriate action.

Businesses should continue to follow the government’s comprehensive workplace guidance with practical steps employers should take to make workplaces COVID-secure and ensure employees feel safe in their place of work.

Venues must also keep a record of all staff working on the premises on a given day and their contact details.

These will be stored for 21 days and shared with NHS Test and Trace, if requested.

Share:

Share on facebook
Share on twitter
Share on pinterest
Share on linkedin
Accounting in Sheffield and Doncaster Certificates

Recently Added News

New rules for debt letters

The letters borrowers receive from their lenders when they are seriously behind on repayments will be easier to understand and less intimidating as a result

Read More »

Related News

New measures to sort late payers

New proposals have been outlined by government to ensure small businesses in the UK are paid on time. Currently £23.4 billion worth of late invoices

Tax Diary October/November 2020

1 October 2020 – Due date for Corporation Tax due for the year ended 31 December 2019. 19 October 2020 – PAYE and NIC deductions

Smart Data laws on the way?

Consumers and small businesses will benefit from better deals and savings through innovative services, thanks to new Smart Data laws proposed by government. Smart Data

Quick Links

Online References...
Client Testimonials
Meet the Team

Sheffield Office:
2 President Buildings,
Savile Street East,
Sheffield ,
South Yorkshire,
S4 7UQ

Telephone:
0114 272 0306
Fax:
0114 272 6158
email:
sheffield@roystonparkin.co.uk

Opening Hours:

Mon-Wed: 8.30am – 5pm
Thursday: 8.30am – 7pm
Friday: 8.30am – 2pm

Doncaster Office:
3 Railway Court,
Ten Pound Walk,
Doncaster,
South Yorkshire,
DN4 5FB

Telephone:
01302 320444 / 304440
Fax:
01302 342604
email:
doncaster@roystonparkin.co.uk

Opening Hours:

Mon-Thurs: 9am – 5pm
Friday: 9am – 4.30pm