Client Research

At Royston Parkin we strive to match our service to the needs of our clients and we want to know whether we live up to their high expectations. Which is why we commissioned an independent Marketing agency to ask 40 of our clients what they thought of us.

A total of 40 companies were questioned on behalf of Royston Parkin by Accounting For Growth Ltd during January and February 2010

Of the companies that moved to us in the last five years:

  • 100% said we had lived up to their expectations.
  • 100% said we had delivered additional benefits to their business, particularly on tax.
  • 83.3% felt our service was better than their previous accountant.

Of the companies that have been with us for more than 5 years:

  • 100% would recommend us to others.

We believe that client research is vital to maintaining a high quality level of service so we regularly survey our clients to find out what we can do better. We always welcome feedback of any kind so please feel free to get in touch.